Refund policy

Refunds/Exchanges

We do not accept returns, exchanges, or refunds due to products being made to order as well as sanitary reasons.

We are not held responsible for any allergic reactions to our products. Please be sure to read the listed ingredients prior to purchase. If you have any questions and/or issues, please contact us via email at bnlovees@gmail.com or inbox us via our website. 

If you purchase any product outside of lip balms and have an issue, please reach out to us via email to discuss. 

Please include: 

-Your Order Number,

-Description of the Issue

-Pictures of the Issue